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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea Springer

January 16, 2026

5  out of  5
rating by Andrea Springer
"I recently had an experience with State Farm that truly exceeded my expectations. From the very first call, Jackie set the tone for outstanding service. She was absolutely phenomenal—thorough, patient, and incredibly knowledgeable. Her customer service was some of the best I’ve encountered, and she made me feel genuinely supported during a stressful situation. When it came time to file and process my claim, Jeff stepped in and continued that same level of excellence. He walked me through every detail, explained the entire process clearly, and made everything feel seamless from start to finish. His professionalism and thoroughness gave me real peace of mind. State Farm is fortunate to have people like Jackie and Jeff on their team. They turned what could have been a stressful experience into something smooth and reassuring. I’m truly grateful for their help and highly recommend their service."
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Robert Woodin

December 18, 2025

5  out of  5
rating by Robert Woodin
"These People Have Wonderful Customer Service. Very Friendly And Effective"
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Nydia Flores

March 11, 2025

5  out of  5
rating by Nydia Flores
"This was a very good experience. Cheryl helped me with an auto policy. She gave me a complete explanation of the coverage and made the whole process easy. Very pleased with the transaction!"
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John Denkler

February 25, 2025

5  out of  5
rating by John Denkler
"I don't always need help but when I do I know who to call. Shelia has been that calming voice on the other end of the line for over 20 years now. She gives great customer service and responds quickly to my needs. I couldn't ask for a better insurance rep! I'm old and she's the best I've ever dealt with!"
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Angelo Sanchez

February 21, 2025

1  out of  5
rating by Angelo Sanchez
"I just canceled my insurance and I paid in advance.And once I explained to the manager I wanted to cancel she became extremely rude.Would not give me any information concerning what she was. Referring to as money owed... I explained to her that I always pay in advance.And I shouldn't owe anything and she rudely explained.She wasn't giving me any other information.... Horrible customer service. and I will never ever recommend this particular state farm agency due to the behavior of this one unhappy 🙁 employee.....do not get your insurance from this agency... They will only raise your rates on a regular basis and once you cancel they will. Be extremely rude!!! What a joke!"
We responded:
"Angelo, you had an upcoming payment with SF on Saturday in which we suspended the draft due to the fact that you were securing a new policy with another company but didn't have the policy in force at the time of the call which was 2 days ago. You were happy with that. Once you secured insurance with another company, you gave us the preferred cancellation date. You were told that you may or may not owe any additional money, in fact, it was stated that it's possible you may get a small refund. You demanded the exact amount however we don't have that ability to see in local agencies as it's done in the corporate offices and isn't real time. I apologize that we were unable to receive real-time data. State Farm is currently working on real-time billing which is rolling out this year but unfortunately it takes a few days to process using our current system and is beyond our control. I'll pass this frustration on to State Farm however I believe the upcoming billing software will fix these issues. "
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Andrew Gafford

October 7, 2024

5  out of  5
rating by Andrew Gafford
"State Farm has always been great to me. I recently switched back from from another company and Cheryl was extremely helpful and friendly. She even found me a few discounts to keep my price as cheap as possible."
We responded:
"Thank you so much for your kind words about Cheryl! It's wonderful to hear that she made such a positive impression and provided the professional and helpful service you deserve. Thank you for your business! "
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Vanessa Kidder

September 18, 2024

5  out of  5
rating by Vanessa Kidder
"Cheryl was my agent and she was great at answering all my questions and very patient at explaining what I didn’t understand! I’m very appreciative for how fast she was at getting more than one quote for me to be able to pick from! 10/10 recommend! Thanks again Cheryl! This agency is lucky to have you! Best wishes 💞"
We responded:
"Thank you so much for your kind words about Cheryl! It's wonderful to hear that she has been so helpful to you. We appreciate your feedback and will be sure to share your compliments with her."
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John Weatherspoon

September 5, 2024

5  out of  5
rating by John Weatherspoon
"I highly recommend Cheryl Borsellino! Cheryl was very helpful and she is amazing! She gave excellent advice and I am pleased to highly recommend her to all my friends and colleagues!"
We responded:
"John, thank you for the review and sharing your experience! I'm very grateful to have a great team that provides a high level of service. Appreciate your recommendations! "
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Rebecca Jones

September 4, 2024

5  out of  5
rating by Rebecca Jones
"Cheryl was such an amazing help with getting insurance. Can’t think her enough for the savings"
We responded:
"Thank you for the review! So happy we could help personalize your insurance and save some money at the same time!"
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Sezen Aguilar

August 19, 2024

5  out of  5
rating by Sezen Aguilar
"I needed car insurance quickly as mine had just expired. CHERYL was AMAZING. She guided me through the process, thoroughly explained everything and overall made the process so easy for me. 10/10 recommend her for all of your insurance needs"
We responded:
"Thank you for the 5 Star review! I'm so glad Cheryl was able to help assist with your auto insurance when you needed it the most!"
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Jenni Gal

August 14, 2024

5  out of  5
rating by Jenni Gal
"Cheryl was my agent thanks to her continuously checking on me and understanding my situation Im finally insured with them and couldn’t be any happier she took her time finding the perfect quote for me🤍"
We responded:
"Thank you for the 5 Star Review! So happy to hear that we were able to personalize your insurance to your needs. Cheryl rocks!"
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April Haynes

August 12, 2024

5  out of  5
rating by April Haynes
"I love this agency! Jackie is so knowledgeable and amazing! She makes everything so simple and makes sure you get the proper coverage and best rates around."
We responded:
"Thank you for the review, April! Jackie really is amazing and prides herself in quality service. So happy to hear we were able to personalize your coverage to get the results you needed!"
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Ryan Williams

July 3, 2024

5  out of  5
rating by Ryan Williams
"Cheryl Borsellino is the GOAT of insurance agents. She helped me out of a bad situation with a previous insurance company, answered all my questions and set me up with a new, better policy in less than 15 mins. Jake from State Farm got nothing on Cheryl B!"
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Elliot Thomas

June 27, 2024

5  out of  5
rating by Elliot Thomas
"Cheryl was a great rep today though we could not make reach a deal I greatly appreciate her time an effort."
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Aaron S

June 27, 2024

5  out of  5
rating by Aaron S
"Called to get a quote for my house and Cheryl helped me out. She was incredible! Super kind and easy to talk to. Helped me out and got me a lower rate than what I was paying so very grateful for that! 10/10 recommend"
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m appleg8

June 26, 2024

5  out of  5
rating by m appleg8
"Cheryl has been instrumental in helping me with my car insurance policy, fantastic job."
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Jack Arnold

June 12, 2024

5  out of  5
rating by Jack Arnold
"I have worked with Shelia Cliburn at State Farm for many years. She is always very helpful and responsive to my needs. I can get insurance a little cheaper elsewhere, but the personal customer service is worth the little extra cost."
We responded:
"Thank you for the review, Jack! Shelia is such a valuable member of our team and always goes the extra mile. "
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Odeh Shawrieh

June 11, 2024

5  out of  5
rating by Odeh Shawrieh
"Cheryl was very helpful during the entire call. Very pleasant to work with. Great personality."
We responded:
"Thank you for the review! So happy to hear that you had a great experience. We take great pride in our customer service!"
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Caleb Gregory

May 15, 2024

5  out of  5
rating by Caleb Gregory
"Cheryl was the best. Quick and easy service and handled everything for us! 10/10 recommend!"
We responded:
"Caleb, thank you for taking the time to leave this great review! Cheryl takes great pride in her high level of customer service. "
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De Andrea Reynolds

May 3, 2024

5  out of  5
rating by De Andrea Reynolds
"I appreciate all the patience and help from Cheryl she was Excellent!"
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NESSA TRANT

April 24, 2024

5  out of  5
rating by NESSA TRANT
"I was looking for new auto and renters insurance. Cheryl helped me with a quote for both. She is very knowledgeable and made everything so easy for me. She helped me switch over to State Farm and save money on my policy. I will definitely recommend Cheryl and State Farm to my family and friends. Thank you, Cheryl!!"
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Jay (H)

April 10, 2024

5  out of  5
rating by Jay (H)
"As an elder, this office, especially Sheila, is one of the best insurance co. I have ever dealt with. Professional, personable, efficient, informative, & covers all the bases even if I'm not sure what to ask. I've been with them for 32 years!!"
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Kevin Templin

April 2, 2024

5  out of  5
rating by Kevin Templin
"Cheryl Borsellino was very helpful when we had an issue contacting my son's State Farm agent in Arizona. She reached out to the agent and then provided information to expedite transferring a vehicle from our account to my son's account."
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Everything 199

March 28, 2024

5  out of  5
rating by Everything 199
"Jackie is a great insurance agent, highly recommend her! Very professional and great communicator!"
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Mr. Norris

March 11, 2024

5  out of  5
rating by Mr. Norris
"Cheryl was very helpful and patient. Excellent service!"